IT Services & Updates

How We Can Help

Math IT provides an individualized and flexible computing environment for the Department of Mathematics and NetMath program at the University of Illinois at Urbana-Champaign. We are independent of other IT units on campus, and we collaborate with college-level IT (ATLAS) and campus IT (Technology Services). Resolution of all IT issues in the department begins with and is guided by us.

All requests for computer or other technology purchases, including software, subscriptions to web applications, and technology accessories must be routed through Math IT. 

For any and all IT-related inquiries, please reach out to


Important Notices

Beware of Phishing Scams

posted 10/03/22

Math IT has become aware of Tutoring Overpayment Scam being emailed to the Math department. Tutoring Overpayment Scams are a type of Phishing scam. "Essentially, someone posing as a customer overpays the tutor with a fraudulent check and then asks to be refunded the ‘extra' payment. Scammers target students and tutors with email, texts, and other communications, often in response to ads posted on message boards and websites where people seek or offer tutoring. Some scammers have been known to contact professors seeking tutor referrals for their students." (
DO NOT respond, click links, or open attachments from these emails. The best course of action is to delete the email. If you receive email requests that are suspicious, or “just do not look right” please email Math IT ( and We can evaluate the message and determine if it is legitimate.
There are additional resources on phishing emails at the following:
1. How to report a Phishing Scam:
2. Scam Safety for International students and scholars:
4. UI Cybersecurity Training and Awareness:


Two-Factor Authentication (2FA)

Posted 8/16/22

Technology Services made changes to the underlying Two-Factor Authentication (2FA) system for most campus services this past Saturday (August 13, 2022). Due to this change you will now need to re-login into systems that use these services.
Some of these services are UI email (both email clients, like and Outlook—including the version of Outlook you would access in your internet browser), Skype for Business, and web based logins like Box and Canvas.
When you try to use these services, you will be prompted to authenticate or re-authenticate using the new 2FA. Authenticate as you normally do, but make sure to enter your full email address, not simply your NetID (ex. "," not "uiemployee.") In addition, watch for the authentication method. If you have more than one 2FA method set up, it will not necessarily use the method you have "favorited." If the Authentication page seems to be frozen, click "Other options" to see all 2FA methods available. You can choose your preferred method to continue. 
Once you successfully authenticate, you will be prompted to "Trust this browser?" Click "Yes, trust browser" even if you are not attempting to access a given service through your internet browser. Selecting "Yes, trust this browser" will prompt the 2FA system remember your login information for 24 hours.
For other questions, please see Technology Services' help article about this change at


Server Maintenance Schedule

Math and ATLAS have partnered to create the following server maintenance schedule. This schedule is for servers that Math own and the ATLAS servers that Math users utilize.

During the maintenance window, expect degraded performance when trying to access and use math servers.

  • Wednesday, Mar. 1, 2023, 8–9 AM
  • Monday, Apr. 3, 2023, 8–9 AM
  • Wednesday, May 3, 2023, 8–9 AM


Get Answers to Your Questions
Can't find what you're looking for?

Please email for assistance.