UPDATE 4/23: Yesterday afternoon, Technology Services resolved the email redirection issue for affected students. Students should now be receiving all emails in their preferred inbox.
After the solution was applied, students were notified and asked to check for any additional missed messages since Tuesday. Technology Services will continue monitoring the situation.
STUDENTS: If you are currently using your University Google Apps @ Illinois Gmail account (or forwarding emails to a personal address), you may have missed University emails sent to you since Friday, April 17.
Over the weekend, Technology Services updated the Microsoft O365 licenses for a subset of student accounts. This update unintentionally created a new Exchange (Outlook) Online email inbox for these students. Some University emails from faculty, advisors, and other staff may have been redirected to that Exchange mailbox. Students affected by this should have received an email from Technology Services.
Technology Services is currently implementing a solution, but it may not take effect until Thursday, April 23. Please log in to https://outlook.office.com with your NetID@illinois.edu and NetID password to check for any missed emails.
Once the solution has been implemented for all affected students, Technology Services will send a follow-up email.